CITIZEN DOSSIER

Family Tree Maker (FTM) 2019 users may occasionally encounter issues with missing media or corrupt files. These problems often arise from broken file links, incomplete backups, or software glitches. To resolve missing media, use the "Find Missing Media" tool in FTM, which scans for and relinks misplaced files. Ensure all media files are stored in a central, organised folder for easy access. For corrupt files, restore from a recent backup or use the "Compact File" feature to repair database errors. Regular backups and syncing with Ancestry can help prevent data loss and ensure the integrity of your family tree.