I couldn’t get a ticket in Wave 1. Will more tickets be made available?

Yes, we will release additional tickets at a later date.

I can’t make it to Manchester, will the event be livestreamed?

Yes. It’s 100% free to watch the livestream – we will be broadcasting live at www.twitch.tv/starcitizen. Rebroadcasting is permitted.

Can I purchase multiple tickets?

No, each person may only acquire one CitizenCon ticket.

What should I bring?

Please remember to bring your printed ticket (or a digital copy stored on your mobile device) and your photo ID. If you have a Citizen Card or any Star Citizen and Squadron 42 clothing or accessories, we encourage you to wear/bring them.

Can I come in Cosplay?

Heck yea! Cosplay is encouraged. Local laws and venue restrictions do prohibit prop weapons though, so please leave those at home.

We also may have some cool things in store for those of you who choose to attend in cosplay, including a contest with prizes!

Is there an age restriction for attending?

Yes, all attendees must be 18 or older.

Will there be a VIP ticket?

No, this year’s event only has one ticket type.

Will you be offering a Digital Goodies Pack similar to last year?

Yes. More information on this to come at a later date.

Can non-backers acquire a ticket to the event?

No, you must be a backer in order to acquire a CitizenCon ticket.

Can I transfer my ticket to someone else?

No, tickets are non-transferrable.

Will CitizenCon tickets be available for store credit?

No, CitizenCon tickets are not purchasable via store credit.

Is the venue wheelchair accessible?

Yes, the venue and all areas of CitizenCon 2949 are fully wheelchair accessible. You can read more about this here.

Will food be available?

We will have a selection of food and drink vendors throughout the venue. Please keep in mind that the venue does not permit outside food and beverages to be brought inside.

Is there somewhere to leave my bag and coat?

Yes, all attendees will be encouraged to store their belongings in the visitor’s coat check. That said, we strongly discourage attendees from bringing large bags.

Will seating be available?

The Main Stage CitizenCon panels will have enough seats for every attendee. Second Stage events have limited seating on a first-come first-served basis, but all panels will be reposted to the official Star Citizen YouTube channel after the event. There will be no assigned seating.

Can I bring my own seating?

You can bring a seat/stool for the queue outside, but these would need to be checked in to our coat check upon entry.

Will there be security at the event?

Yes.

What are the rules concerning in house photography/recording?

In general, photography and recording are encouraged. However, there may be some areas and aspects of the event that are off-limits in that regard throughout the day. Clear indication of areas where photography is not permitted will be found on-site.

If I can no longer attend, can I cancel and get a refund?

Tickets may be canceled up to 30 days before the event and refunded for store credit. No refunds will be granted within 30 days of the event.