Transmission

General

ID:

12986

Comments:

327

Date:

May 7th 2013

Lifetime Insurance Clarification

Lifetime Insurance Clarification

Greetings Citizens,

Yesterday’s post brought up a number of questions and comments about Lifetime Insurance. In an effort to clarify and smooth the transition to the new website and to make LTI as fair as possible for all interested groups, we have made some refinements to the system. To begin, we would like to clarify who does and does not have Lifetime Insurance. We have created a useful chart for your reference. The new site will divide users into three groups:

  • “Original Backers” – Backers who pledged before November 26th, 2012.

  • “Veteran Backers” – Backers who pledged between November 26th, 2012 and the end of the grace period on July 6, 2013.

  • “Backers” – Backers who will have only pledged after the end of the grace period on July 6, 2013.
  • LTI eligibility chartLTI eligibility chart

    Do I / Can I have Lifetime Insurance?

    This table indicates the ways in which LTI will apply to each of the user groups listed above when the new website goes live.

When the new site launches, everyone will be able to exchange (or “melt”) their current items for credits as many times as they would like for other packages. After a ship is flown in the game, it is flagged as ‘used’ and can not be exchanged for credits on the website, it can only be traded in the game itself. Gifted ships are melted at their original price in order to prevent Original Backers from pledging for lower cost versions of packages and then trading them in at the current price.

In the future, packages will include Standard Hull Insurance which must be renewed after a set period (currently between 1 and 6 months depending on the package) instead of Lifetime Insurance. We want to be absolutely clear that Standard Hull Insurance, which offers the same exact protection, is available to all players in the game. Players simply need to continue to renew it with credits earned in-game. LTI is intended to make this more convenient for our early backers, not to unbalance the game in any way. Insurance does not negate the cost of repairing, rearming or docking your ship. It protects your hull in its current condition and does not allow you to explode a beaten up ship to exchange for a fresh one at no cost.

  • Lifetime Insurance *
    • Replaces your ship hull in the event of destruction or theft.
    • Hull is replaced with an identical model in equivalent condition.
    • Effective indefinitely with no additional in-game fee.
  • Standard Hull Insurance *
    • Replaces your ship hull in the event of destruction or theft.
    • Hull is replaced with an identical model in equivalent condition.
    • Effective for a set period of time: currently one, three or six months.
    • Must be renewed with in-game credits once expired.

* Insurance claims may be denied in cases of proven fraud.

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