April 25th 2014
We’re making some changes to how gifting works! Our Customer Support team has seen an increasing number of cases where backers have been taken advantage of by users posing as “middlemen” on the grey market. We’re aware that many backers have taken it upon themselves to offer such services for the good of the game. While we applaud your dedication, be aware that criminals seeking to prey on your good intentions are on the rise!
As a result of these cases, we’re making a number of changes to our gifting system to reduce the potential for fraud. These changes will take place on Thursday, May 1st. You have until then to move your packages and accounts to where you would like them!
The changes are as follows:
The safety of our backers and the Star Citizen experience is our utmost concern. In short, we do not want to see another user swindled on the grey market where we can not offer support. The hope is that gifting changes will reduce these increasingly common off-site sale issues.