Subscriptions FAQ

What are subscriptions?

Subscriptions are contributions that any user can make to the Star Citizen Project. They represent a regular payment of either $10 or $20 per month – either automatic, through a Plan, or manual, through Passes (see below), and confer a special “Subscriber” status to the user, giving them access to various exclusive content and perks. Subscriptions are now entering their third year, the very first subscriptions were proposed to the public in late 2012.

What does my subscriber money go toward?

Subscription revenues contribute to the Star Citizen project’s development by funding Around the Verse (Thursdays at 9AM PST!) and Jump Point, the monthly digital magazine of Star Citizen. The revenues also fund the development and release of subscriber-exclusive perks and merchandise!

What are the different kinds of subscriptions?

What are the Centurion-level rewards?

The Centurion subscription, at $10 per month, is the entry level and gives access to the basic subscription rewards:

-Exclusive access to Jump Point, Star Citizen’s official digital magazine. A full-color, lengthy (40+ pages) monthly newsletter including updates from the team, in-universe fiction serials available nowhere else and behind-the-screens information about Star Citizen’s development. Subscribers can access the entire collection of Jump Point back issues at any time.

-Decorate your Hangar! Subscribers receive an exclusive digital hangar flair item every month; ranging from collectible spacecraft models to interactive lockers. This flair is awarded on the second Friday of every month. Subscribers also have exclusive access to the subscriber flair store, where previous issues are available for purchase

-Unlock ‘The Vault’! The Vault is a collection of Star Citizen concept and work-in-progress artwork generated by the team that would otherwise never be seen, including ‘paths not taken’ discarded concept art for the true collector. The Vault is updated weekly, every Wednesday. The Vault also includes access to full resolution versions of all imagery used to create Jump Point.

-VIP Event flair! Active subscribers will get an exclusive variant flair item for every CIG-ticketed event in the next year, including Gamescom, CitizenCon and more. In order to receive this perk, you must be an active subscriber at the time of the event.

-Access to the Subscriber’s Den forum and the subscriber-only chatroom. Meet like-minded individuals, and even interact with CIG staff in a more intimate environment.

-Got a question? Subscribers have exclusive access to submit questions for Chris Roberts’ weekly “10 for the Chairman” sessions via the Subscriber’s Den!

-“TEST PILOT” access – a monthly allotment of Rental Equipment Credits (REC) to cover the seven-day rental of up to an Anvil Hornet in Arena Commander each month. Test Pilot REC may be used for ships or weapons, or even saved for the future! (11,000 REC, awarded monthly.) REC can be used in Arena Commander AND Star Marine.

For every 12 months of Centurion time, you’ll receive:

-Centurion Year 3 decal for your ship. (Note that this is not available immediately but will be awarded upon release to those eligible.)

-Your name in the game! We can’t tell you where you’ll find it, but if you subscribe for at least twelve months your name will be located somewhere in the Star Citizen world.

What do Imperators get on top of these?

The Imperator subscription, at $20 per month, adds the following in addition to the Centurion rewards:

-Make mine a double! After subscribing, Imperators get two copies of all future monthly digital hangar flair items and event flair items. One for you, and one to share. Flair is awarded on the second Friday of every month.

-“Vanduul Test Pilot Badge” which allows access to fly the Vanduul Scythe. Each month of subscription time will give you an additional 24 hours of access to the Scythe. Please note: this is not currently available, but will be awarded retroactively once it is available.

-“ADVANCED TEST PILOT” access – a monthly allotment of Rental Equipment Credits (REC) to cover the seven-day rental of up to an Anvil Super Hornet in Arena Commander each month. Test Pilot REC may be used for ships or weapons, or even saved for the future! (16,500 REC, awarded monthly.) REC can be used in Arena Commander AND Star Marine.

Note : RECs were awarded to all subscribers in April 2015, retroactively from February 2014.

For every 12 months of Imperator time, you’ll receive these perks in addition to 12 month

-A single-use 15%-off coupon for the store after one year of subscription or after purchasing a full year of subscription.

-Imperator Year 3 decal for your ship. (Note that this is not available immediately but will be awarded upon release to those eligible.)

-Create a pirate! We’re populating Spider with NPCs and you will have the right to name one and create their backstory for the official Galactapedia! (CIG reserves the right to edit any content created as part of this perk.)

Each level of subscription can be paid for monthly or annually through the store.

Plan vs. Pass

There’s two ways to become a subscriber : through a Plan or through Passes.

A Plan is a recurring payment that you subscribe to through your Payment Processor. It can be a monthly-recurring payment or an annually recurring one. Every time a payment is processed, your subscription is automatically expanded by one period (month or year, depending on the plan).

A Plan can be cancelled either through your Billing and Subscriptions page or through the Payment Processor itself. Although cancelling a Plan doesn’t cancel or refund any payment that has already been processed. If you’ve already paid for a month, and you cancel your subscription, you’ll remain a subscriber with all perks intact for the remainder of the month. Cancelling a sub simply cancels all future payments.

A Pass is a one-off payment that grants you Subscriber access for a limited time. They’re an excellent alternative if you can’t or don’t want to subscribe to a recurring payment plan. Passes also don’t require a Credit Card to be purchased. You can even buy them with Store Credit.

A Pass gives you exactly the same perks as a regular Plan, and also contributes to your subscriber history. You can even buy a bunch of them at a time and not worry for a while.

Can I have both Passes and Plans in my account at the same time?

CAUTION : passes should NOT be bought while you still have an active subscription. You’ll end up paying twice for the same amount of time. If you want to buy a Pass, make sure to cancel any active subscription first.

When is Jump Point released/how often is the vault updated?

Jump Point is released once a month, usually the last Friday of each month. The Vault can be updated up to 2-3 times a month with abandoned concept art.

I paid for a year up front, do I get my perks immediately? What perks do I get now vs. at the end of the year?

Some perks take effect the moment you subscribe :

  • Access to the Vault and Jump Point
  • Access to subscriber-exclusive merchandise
  • Access to exclusive in-game items
  • Ship decals (Once they are ready!)

Others will need you to accumulate a certain amount of months of subscriptions to unlock :

  • 15%-off coupon to the store (1 year Imperator required)
  • Your name in the game (1 year subscription required)

When will I get my Imperator coupon?

The 15%-off coupon will be awarded to anyone who has accumulated at least a year of Imperator Prime time. The coupon will be single-use, on any transaction in the store, capped at a maximum discount of $100 USD.

How do I get my name in-game/submit my pirate story/join website beta?

When we reach these milestones in development, we will launch a survey for all eligible subscribers. Stay tuned!

How do I change the card associated with my subscription?

It is absolutely impossible to simply switch the card on a subscription. If you currently have a Plan, and need to change the Credit Card associated to it, you need to cancel the active subscription first. You will then have to subscribe again to a plan with your other card.

How do I upgrade my subscription from Centurion to Imperator?

It is also impossible to simply switch the type of a subscription. You need to cancel any active subscription and buy a new one with the Imperator Plan.

Can I instantly become a long-time subscriber?

It’s a dangerous thing to ask, but yes you can! But first you need to cancel any active subscription you may have. Once this is done, you can buy any number of month- or year-passes from the store. As soon as you’ve paid for them, their cumulated time will be added to your personal Subscriber history. DO NOT re-subscribe with a recurring plan until the passes have run out their course, or you may end up paying twice for the same time period.

I subscribe with Amazon, why am I receiving emails telling me that I have authorized payments to RSI?

This is because of a system change in RSI’s payment interfaces, you will now be receiving emails from Amazon once a month, confirming your subscription payment to RSI. No new costs, simply a notification of the transaction occurring.