Help

Get Help From the Community Chat

Submit your issue to the Community Helpdesk chat and get immediate assistance from fellow players who know the project inside and out!

Hot issues

Service Status: Delayed Response Times

The Player Relations team would like to inform you that the queues have spiked, as per tradition with a major sales event. If you have made a ticket, we will be sure to attend to it as soon as possible. Please avoid creating duplicate tickets, as this will not gain a faster response.

Be sure to check the FaQ’s and Help Desk in Spectrum chat for solutions that may already be available.

Volunteer HelpDesk:
https://robertsspaceindustries.com/spectrum/community/SC/lobby/7

FAQ:
https://robertsspaceindustries.com/help

Thank you!

FAQ

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Contact support

If none of the above resources were able to help you resolve your issue, send it on over to us and our knowledgeable customer support team will work with you to get your problem resolved!