Last Updated 11 JUN 2026 CIG has fixed basically all of the things the workarounds here actually worked around, issues with elevators of course remain. You can try them but do not expect them to work. Keeping the guide as is in case of regression, and the best practices are still valid. Please check the comments, as they may contain fixes/workarounds that have not yet been added to OP, and check the reddit cross-post: https://www.reddit.com/r/starcitizen/comments/1m56wwj/known_workarounds_for_fe_issues/ Captain Katarns video walk-through of these fixes (aligned as of 21 JUL 2025) https://www.youtube.com/watch?v=C_kQicAEtmk There are [at least] 6 known Freight Elevator (FE) issues. The errors, possible fixes, and associated IC are listed below. @XLB-CIG @Zolarix-CIG (Check XLB reply below as it also contains event specific issues): https://robertsspaceindustries.com/spectrum/community/SC/forum/3/thread/freight-elevator-issues-and-workarounds/8149683 GENERIC FIXES AND BEST PRACTICES Always stay at the terminal until the FE stops cycling - lights/audio etc must stop Always use the 'X' to close the terminal, never walk away. Small batches of 4 to 6 boxes at a time - full FE seem to have more problems (patience grasshopper, patience) Make sure everything is locked to the grid. Loose boxes can cause issues. Use the 'move selected' button - do not drag an drop boxes when transferring cargo in terminal. Walk on FE, Walk off, and recycle elevator. If the outpost has a second FE it is often functional when the first is broken. Align the main engines of a large ship like a C2/Polaris with the FE (as close as possible to surface) and run your boost dry. This reliably dislodges small debris. Chaining contracts at the same location can cause the FE to fail to work for you (and any party member who had the previous mission); although it will work for others. No known fix. Abandon mission and go to another location. FE goes down, but screen displays "Transferring to Warehouse" For spinning "transferring" message with no ability to move FE, no known fix. The steps below will only work if the FE moves. MODERATE Success Rate (50/50). If you are the only one in the area, leave (fly at least 30km away to stream the elevator out). If that fails, move to 2. Place ATLS on FE Send FE down You should receive a "please remove" error message and FE will return Remove ATLS Unclear if this works with vehicles or any other items. TICKET: https://issue-council.robertsspaceindustries.com/projects/STAR-CITIZEN/issues/STARC-173387 Ignore the title, this is the one most point to. Include the locations in your evidence. "Overloaded" Error 100% success rate reported so far Method 1 - Autoload Follow the instructions in Farebanes Guide. This is best used for starter missions, as you can only pull 3 SCU at a time and must wait for the autoload timer every time (2:02 for Pisces). https://robertsspaceindustries.com/spectrum/community/SC/forum/3/thread/resource-drive-initial-mission-workaround/ Caveats and notes Do not buy expensive commodities at the location, they may be deleted as part of this process Your tractor beam will only work on the main landing pad. Move the ship/vehicle to the landing pad if you'd like to transfer cargo to a larger ship. FE appears in the UP position - cannot be lowered - no error No known fix at this time. This appears to be a desync in position, client thinks FE is up, server thinks it's down. Elevator will not cycle. Streaming out may resolve. MUST be validated by more reports. All players must be at least 30km away for a location to stream out. TICKET: https://issue-council.robertsspaceindustries.com/projects/STAR-CITIZEN/issues/STARC-174984 "Internal Error" Message on FE (with squares) There are likely several issues that cause this. Items on, above, or below the surface are common causes. These are things to try rather than step by step, as individual fixes are found for specific issues, will break it up. YOU HAVE CARGO ON THE FE, FE IS IN [UP] POSITION LOW Success Rate (Pray to Pico for a fix) METHOD 1 - Selection Close terminal with 'X' Re-enter terminal Select all cargo Deselect all cargo Send FE down HIGH Success Rate METHOD 2 - Single Layer (right image below) Close out of terminal with 'X' Re-arrange cargo to a single layer high Send FE down Repeat as required to send all cargo down OTHER As with 'transferring' error, if you are the only one around, fly at least 30km away to stream FE out. Search for items on top of the FE itself, or the housing if there is one. Medpens can be difficult to find. Remove any offending items. Bodies/medpens/ship debris getting under the FE and out of reach are suspected to cause this error. As these items are under terrain the player cannot resolve this. Attempting to stream out the FE does not appear to work in these cases. TICKET (cargo on top): https://issue-council.robertsspaceindustries.com/projects/STAR-CITIZEN/issues/STARC-174769 Stuck on "LOADING CONTENTS" LOW Success Rate Close the terminal via the 'x' Walk away from the terminal (unclear how much distance matters - recommend other side of pad) Attempt to cycle again TICKET: https://issue-council.robertsspaceindustries.com/projects/STAR-CITIZEN/issues/STARC-164663 FE Doors Cycle But FE Will Not Move Likely due to objects obstructing the doors. Use a large ships thruster wash, or search for the object. May also be a streaming error. TICKET: https://issue-council.robertsspaceindustries.com/projects/STAR-CITIZEN/issues/STARC-174707 Elevator Arrives At Surface But Cargo Is Missing This can affect all FE, including hangars. LOW Success Rate Ensure you are in a party to guarantee return to your shard Alt-F4, and relog on party member Cargo may now be visible, or back in local inventory. Cargo Is Stuck To Grid As with ships the only way to fix this is to destroy the cargo. As this is on an FE in AZ, that means self destructing a ship. I DO NOT RECOMMEND THIS. There is a small chance debris can get under the FE and perma-break the elevator. Mission Cargo Is Not Present In Inventory LOW success rate (not as reliable since hotfix) alt-f4 log back in within 10 minutes or less When you arrive at the location and mission cargo is missing from the inventory, inducing a crash (which shard locks you intentionally) with alt-f4 to allow you to re-log and still return to the same Shard/DGS and not lose your mission is a VERY reliable fix. In rare cases you will not be shard locked, so if you're risk averse make a friend on the server and rejoin them before re-logging. Thank you again for the hundreds of folks across the community that have stepped up to fill in some of these gaps, and validate fixes. Couldn't have put all this together without help.