The last three patches have been a disaster. I know more people have this impressions that service disruptions will bring higher revenue, and CIG is doing this because the money keeps rolling in. Well I am sure the folks who know service provider business don't live long like this, and even non worthy competition can totally destroy your market share when your service just does not work. So I am making a simple request to CIG. Please have the chairman come out and talk about the state of these rollouts, acknowledge and explain the issue, and let us know what measure are being put in place to ensure this does not happen going forward, or at the very least being reduced. PES was new I think most people understood that, PES fix made things worst for a lot of people, then all sorts of marketing events put on an unstable literally broken system, and finally more updates with the exact same issue re-occuring. All I ask is transparency here. It is common for issues such as these for there to be a statement. This is not an absurd ask, it is very reasonable, and done by many other chiefs in very similar situation. And yes this should come from the top, not from community. They can only reply to us, and share infomration that has been provided to them. We should here from the Chief because the buck stops with him, this is above the CIG the org itself, this is a Chief level issue, and responsibility should lie there, and there alone.