The forum should contain a place for users to submit workarounds and fixes for bugs. This would allow helpdesk volunteers to cite a an easily searchable and well-tagged database of solutions, give those who need help a place to search through thats updated, and help the devs possbily identify what problems are. Tags included should be version numbers, and a set of issues Tags: 2.6 3.0 3.1 General UI Character Weapons Ships Vehicles Economy etc