Idea: Real Money - Purchased Weapons / Armor / Items Terminal Since the character reset is "temp" turned off, I've had an enduring solution idea to the problem of getting your lost (real money purchased) items back. Create a terminal near the ADMIN office or Habs Area that has an inventory(called from database, much like the ship terminals do) of all your personal effects that resides in your RSI account hangar. Tag these items as Hangar Apparel / Hangar Weapons etc. this will enable them to be associated as an RSI RMT (Real Money Transaction) account item and excluded from ingame vendor sales, so they cannot be claimed over and over for profit. Then much like the new ship DELIVER system, you can have your item DELIVERED to your current locale. This would then apply a countdown timer on said item much like the rental system timer. You would then not be able to Deliver that item again until the timer has expired. I might suggest 24:00:00 hours per item if delivered from your home location and the timer would increase the further you get from your home location. Or you reverse this and its an instant claim from your home location (once per 24 hours) however the further from your home location the longer it would take for your item to be delivered to you. Much like a claim timer, this could simulate the item being delivered from your home planet storage. But again places a 24 hour timer on the item before it can be requested for delivery again. These terminals could be scattered around the verse, on planets, stations and the like. This would remove the need to reset accounts just to get items back, takes a burden off the database server trying to reset account all the time, since this would be it's own system. Creates freedom of item retrieval for items purchased with RMT from the RSI store, and uses known systems that players are already familiar with, this only create the location of the terminals as new knowledge. Another benefit of this system would be the ease to claim items when not at your home location, for example have your ship delivered for the first time at the R&R station your at and then go claim the paint for that ship from the item terminal if its not on cooldown. I feel with the new building blocks based terminals this shouldn't be a heavy load implementation and could even be given to one of your new employees as their onboarding task, since it uses so many like systems already in use by the game systems already.