I notice that it seems like my game is crashing where at the splash screen, the game minimizes, flickers, and the game crashes. Still haven't heard from support yet. In the game.log file, I had this error code: -- GPU CRASH <2021-01-07T04:01:57.780Z> GPU crash message: [...erDll/XRenderD3D9/DeviceInfo.cpp:332 DeviceInfo::ProcessSystemEvent] (0x887A0022) DXGI_ERROR_NOT_CURRENTLY_AVAILABLE A resource is not available at the time of the call. Process Memory Status: 2257MB working set size, 4676MB commit size (4676MB peak), 25433MB left to commit System Memory Status: 32688MB total physical, 26067MB free physical, 37552MB system wide commit limit Cloud Imperium Games public crash handler taking over... Details for StarCitizen.exe (md5=4066b40477bef5d3051eaf7454ecf71b)... * Base of Image : 0x00007FF7A1B90000 (mod), 0x00007FF7A1B90000 (modc) * Size of Image : 206643200 (diskoh), 206643200 (memoh), 206643200 (mod), 206643200 (modc) * Size of Code : 115761664 (diskoh), 115761664 (memoh) * Size of Headers : 1024 (diskoh), 1024 (memoh) * Size of Initialized Data : 37485056 (diskoh), 37485056 (memoh) * Size of Uninitialized Data : 0 (diskoh), 0 (memoh) * Checksum : 153281792 (diskoh), 153281792 (memoh) Saved dump file to C:\Users\Naftali\AppData\Local\Star Citizen\error.dmp (md5=d190d892dfae7e10f1e642b76b01d066) Exception STATUS_CRYENGINE_GPU_CRASH(0x2BADFF59) addr=0x00007FF819ADD759 digest=37e30d0af433b15c4583deb38c342df8 Run from internal: No Is fatal error: No Is reported bug: No Is GPU crash: Yes - GPU crash message: [...erDll/XRenderD3D9/DeviceInfo.cpp:332 DeviceInfo::ProcessSystemEvent] (0x887A0022) DXGI_ERROR_NOT_CURRENTLY_AVAILABLE A resource is not available at the time of the call. Is Timeout: No Is out of system memory: No Is out of video memory: No Combined video memory usage (total, peak, frame ID): 922247Kb, 1013851Kb, 4 Combined resource num (total, frame ID): 14339, 4 Default Buffer usage (total, peak): 48846Kb, 48846Kb Default Buffer usage (total): 21 I am using an AMD Radeon RX 5700XT. I didn't have the crash problem on an Nvidia Card. I submited the report to Support, and while I have yet to hear back. I showed the error code to peole in the org, and they seem to know what the problem is. There is nothing wrong with my Graphics card, the outdated Cry-Engine/Lumberyard tech seems to not support the AMD Radeon graphics card technologies very well (especially the RX 5000 series). That is why on the Knowledge base, they listed a work around. I had e-mailed support and tried all the troubleshooting steps. They just replied 2 weeks later, saying that the AMD Radeon RX 5700XT is not fully optimized with the scaling in the game. To quote what they said: "In this case the crashing may have been occurring due to HDR being activated as it not currently supported by Star Citizen. As the scaling issue seems to be more related to code of the game and the fact 5700XT was just recently released and is not yet properly optimized it will most likely need to looked in to by our development team". Also HDR is not supported and also causes crashes. Do you have any plans to address this issue?