Hello, dear CIG! In Russian federation VAT shouldn't be charged, because of Federal law N135 "About charity and volunteering (volunteering) ". VAT can be charged only in physical merchandise, because physical merchandise is sale of goods, but pledges is voluntary donations. Search item in attachment, original document here: http://www.consultant.ru/document/cons_doc_LAW_28165/c8ebcedc9ddce9d959d6c520c3b0d602f71e8e12/ In addition to support ticket №699354