I've invested a lot of hours over the last two weeks on this game and I just can't play anymore. I'm just astounded that a game of this complex and maturity does not have even a hint of a play tutorial that works. In addition, there isn’t one aspect of the game that isn’t glitching. I’m a retired IT Project Manager who has been involved in numerous large scale healthcare IT Projects, not at the size and complexity of this game, but I have an understanding of complexities and communication required for an effort of this size. From an PM looking in from the outside here is my feedback for who every is bored enough to read it: 1) The idea that there are over 6,000 confirmed issues with several hundred upvotes each is beyond my comprehension. Get a scrum master to create multi-disciplinary 2-hour sprints- couple a week to get those numbers down. This is killing your player base motivation- your seasoned players are so numb to the workarounds they don’t realize they are work arounds anymore. The assumption that they will be worked the next time that workflow is touch is bs- fix it now and maybe next time the dev. will build it right the first time. This is a symptom of putting build that is 98% “good enough” into a live production environment over the course of the years. 2) Somebody please- fix your new player tutorial – your new player first impression is just deplorable. It’s not just about keeping your vested experience players content but I’m guessing your player base is slowly eroding not because of the game isn’t good, in fact the bones are fantastic, but between having practically no in-game tutorial, a steep learning curve and glitches the new player experience is just downright exhausting. 3) Every Dev that goes on more than a 3-day vacation is required to come back and invest 2 hours of in-game play- either from the beginning as a new player or playing a part of the game where their jobs have very limited exposure. Feedback, positive and constructive, needs to be given to the respective teams upon completion. 4) Love the transparency and communication of the team- it’s a huge investment of time but is critical for long-term success. 5) If you have an internal UX/UI team not only start listening to them but how about implementing some of their recommendations. 6) The Project moves so fast no one is picking up the low-hanging fruit that could make the end user experience so much better. 7) Never been in PTU but build should not put in live until there is a plan of action, milestones and an estimated resolution date prior to being moved up. :sunglasses: Force your more experience devs to spend time mentoring and assisting in issue resolution- just because they didn’t get any help when they were junior doesn’t make it a right of passage for the current junior devs- your junior devs are not the only ones struggling- your end users are also. 9) Build more buffer between patches to make room for issue resolution, I wont be playing for awhile as the current state of the game is just to exhausted for an old man like me. I'll jump back on when I see the confirmed issues is below 5000. Good luck. p