4.1.0 Live: Error 19000 - Community Tech Support

Grayson Burrows · 2025-03-28T20:59:08+00:00

is there any way to fix this? the problem did arise yesterday, went ok before the new patch rolled out. [Notice] Reusing channel for 'sc.external.services.login.v1.LoginService' to endpoint dns:///pub-sc-alpha-410-9650658.test1.cloudimperiumgames.com: 443 (transport security: 1) [Team_OnlineTech][gRPC] PostInit StarAnimation Reallocating render resources with scale factor 1.00 (1920x1200) [Notice] Opening channel for 'sc.external.services.configuration.v1.ConfigService' to endpoint dns:///pub-sc-alpha-410-9650658.test1.cloudimperium games.com:443 (transport security: 1) [Team_OnlineTech][gRPC] grpc.primary_user_agent=grpc-c++/1.49.2 grpc.http2.max_pings_without_data=0 grpc.max_receive_message_length=16777216 grpc.max_send_message_length=4194304 grpc.keepalive_permit_without_calls=1 grpc.keepalive_time_ms=120000 grpc.keepalive_timeout_ms=20000 grpc.http2.min_time_between_pings_ms=10000 grpc.http2.min_ping_interval_without_data_ms=5000 [Error] The initiate login failed [Team_GameServices][Login] {SET_ACCOUNT_STATE} state [kAccountLoginFailed] CServicesThread::UpdateAccountStatus connection account login failed CIG account login failed : code [7] Time[240721436] [Notice] Opening channel for 'sc.external.services.push.v1.PushService' to endpoint dns:///pub-sc-alpha-410-9650658.test1.cloudimperiumgames.com:4 43 (transport security: 1) [Team_OnlineTech][gRPC] would it be possible to change your login-routines and get handed over to another login-server as this error occurs over and over on every re-try with the same login-server being used?