Edited Oct 31 2025 Most of these issues have been common for years and perceptively worse since 3.20 and 4.0n Ship Elevators/Retrieve/Claim: --> New Babbage players often try to spawn from a GROUND VEHICLE terminal by mistake. --> https://support.robertsspaceindustries.com/hc/en-us/articles/360042578794-Why-can-t-I-spawn-my-ship --> Karga: https://robertsspaceindustries.com/spectrum/community/SC/forum/3/thread/3-24-hangar-function-faq/432813 --> https://robertsspaceindustries.com/spectrum/community/SC/forum/3/thread/personal-hangar-access-workaround https://support.robertsspaceindustries.com/hc/en-us/sections/360002667153-Known-Issues --> OTHER SERVER ISSUES: https://robertsspaceindustries.com/spectrum/community/SC/forum/51473/thread/current-server-issues-solutions-as-of-sunday-oct-1 SEEING ONLY other player names on elevator buttons can be avoided by not using elevators immediately after another player. Other player reported work-arounds: 1) Elevator buttons unresponsive: Get closer and retry clicks. Change to lower pop server region (not "BEST" or where you live.) 2) "Unable request" Hangar of the proper size not available at that location due to full. Note: Some locations may not have available doors due to high player activity. Wait longer. Asking for rides is viable way to relocate your character and ships. 3) Use medical imprint to change your death spawn location. 4) A party member might be able to operate personal elevator for you. 5) Claim ship(s) at GrimHex. 6) Rent same owned ship model you want to claim. Owned ship will be -2 with claim button. 7) Change elevator entrance. Some individual elevators break temporarily (long time decync issue.) 8- Some have reported claiming ALL ships and veh out and back again "MAY" make your personal hangar accessible. 9) At Primary do not use the lobby terminals unless you need to load a bigger ship and hangar. 10- If you try to call a ship from a too-small hangar it will not even be on the list. 11) If one ASOP (hangar or Lobby) states you have to claim a ship which is stored or on pad switch to the other ASOPs (two in the hangar.) 12) Character Repair will move you to your Primary if that gets you out of the stuck location. (Repair does not touch inventory or Auec.) 13) Check PC clock is synced to Internet time server in cases where claim times are excessive. NOTE: Orisen appears to have the most problems currently with hangars and retrieving ships. Relocate ships until 4.2 which has some fixes. o Ship is destroyed on claim or retrieve: Avoid using Lobby ASOPS unless your current hangar size does not match the ship. When calling a new larger ship increasing the size of the elevator WAIT an EXTRA 30+ seconds before entering the lobby elevator to avoid the ship getting caught in the doors. The slower the server add more time. o Refinery cargo: FIRST retrieve the needed empty ship and store again to reserve the needed hangar size. Load the ship from refinery. RETRIEVE the ship from HANGAR (not lobby.) Ship cannot take off: Engine on Max Speed limiter Max acceleration Limiter Large ship rotate engines down In options disable proximity assist. Reset power levels F8 Use Boost. If ship is damaged repair or claim and that can also fail. TEST in Arena Commander OFFLINE Freeflight. Land somewhere and test. Ship Disappears: There are three ASOPS available to you: Lobby and two in the hangar. Switch ASOPs. Still a problem change server regions and/or use another ship or get a ride and move your ships and imprint somewhere else. Large ships will have more problems than med/small. Region/Shard locks: https://robertsspaceindustries.com/spectrum/community/SC/forum/51473/thread/understanding-and-solving-server-region-locks As always keep tabs on - hotfix channel https://robertsspaceindustries.com/spectrum/community/SC/forum/190048/thread/star-citizen-alpha-4-0-1-live-hotfix-central Current Patch Notes: https://robertsspaceindustries.com/spectrum/community/SC/forum/190048 Current news on releases and test platforms: #sc-testing-chat. This post will be edited when possible with new proven or relevant information.