Frequent Crash to Desktop that coincides with crash of Discord - Community Tech Support

Ghost1800 · 2023-07-05T20:53:47+00:00

This has been a thing for me since at least 3.17, however it seems to have gotten more and more frequent with the recent patches and it's getting pretty frustrating. I will log in and be able to play for a bit, then the game will lock up and crash to desktop. What's odd is that while running Discord it will also crash simultaneously. Despite happening numerous times over a long period of time, I can't seem to tie it to any in game action on my part. It happens in Quantum, it happens while on foot, it happens while flying around in atmosphere with all variety of different ships/variables. It just seems to happen, usually after playing for a little bit. I've checked to make sure this isn't an issue with my system, all drivers are up to date and I've monitored the temparatures during gameplay and immediately after a CTD, all with normal findings. I'm a bit out of my league trying to figure out the cause of this issue to hopefully find a workaround, but I did pull the crash log to see if maybe someone else could make sense of it. CPU: AMD Ryzen 7 3800X GPU: AMD Radeon RX 5700 XT RAM: 32 GB 2400 Mhz DDR4 Any suggestions on what I can do to figure out, fix, or at the very least alleviate the crashes would be appreciated. Game.log Attempting Readback of GPU State. Attempted GPU State check but checkpoint marker libary not initialized. Marker data not filled from GPU Readback. Event markers likely not enabled. Attempted GPU State check but checkpoint marker libary not initialized. -------------- -- GPU CRASH GPU crash message: GPU CRASH (async): [...derDll/XRenderD3D9/DriverD3D.cpp:3903 CD3D9Renderer::SyncWithGPU] (0x887A0005) DXGI_ERROR_DEVICE_REMOVED The GPU device instance has been suspended. Check gpu_error.log for more details, raise value of r_gpuMarkers and / or run with r_enable_full_gpu_sync = 2 to get to the source of the problem. Reason: DXGI_ERROR_DEVICE_HUNG Process Memory Status: 12477MB working set size, 22441MB commit size (23467MB peak), 12721MB left to commit System Memory Status: 32650MB total physical, 11105MB free physical, 45450MB system wide commit limit Cloud Imperium Games public crash handler taking over... Details for StarCitizen.exe (md5=ae3e9528532d24c5da8c95371080fc5c)... * Base of Image : 0x00007FF6E68E0000 (mod), 0x00007FF6E68E0000 (modc) * Size of Image : 182493184 (diskoh), 182493184 (memoh), 182493184 (mod), 182493184 (modc) * Size of Code : 88816640 (diskoh), 88816640 (memoh) * Size of Headers : 1024 (diskoh), 1024 (memoh) * Size of Initialized Data : 27453952 (diskoh), 27453952 (memoh) * Size of Uninitialized Data : 0 (diskoh), 0 (memoh) * Checksum : 116290294 (diskoh), 116290294 (memoh) Saved dump file to C:\Users\...\AppData\Local\Star Citizen\Crashes\error.dmp (md5=cbd25910fbc8bd344009e144c1f09872) Exception STATUS_CRYENGINE_GPU_CRASH(0x2BADFF59) addr=0x00007FFB92D6CF19 digest=c9640182c990d424a8708564c2a1ecea Run from internal: No Is fatal error: No Is reported bug: No Is GPU crash: Yes - GPU crash message: GPU CRASH (async): [...derDll/XRenderD3D9/DriverD3D.cpp:3903 CD3D9Renderer::SyncWithGPU] (0x887A0005) DXGI_ERROR_DEVICE_REMOVED The GPU device instance has been suspended. Check gpu_error.log for more details, raise value of r_gpuMarkers and / or run with r_enable_full_gpu_sync = 2 to get to the source of the problem. Reason: DXGI_ERROR_DEVICE_HUNG Is Timeout: No Is out of system memory: No Is out of video memory: No Saved screenshot to C:\Users\...\AppData\Local\Star Citizen\Crashes\screenshot.jpg - Camera position: 22462782648.96, 37186714452.56, 22462782648.96 - Camera orientation: 0.8, 0.9, 2.5 Saved cvar dump to C:\Users\...\AppData\Local\Star Citizen\Crashes\cvar.dump Saved GPU error log to C:\Users\...\AppData\Local\Star Citizen\Crashes\gpu_error.log Saved build info to C:\Users\...\AppData\Local\Star Citizen\Crashes\build.info No file system.cfg found No file user.cfg found Copying game.log... GPU_error.log GPU status: Aftermath not available on non-NVIDIA GPUs Pipeline section: Unknown