This article is not up to date. CIG should update this article. https://support.robertsspaceindustries.com/hc/en-us/articles/360052217714-No-Space-Port-Options-on-Universe-Login-Screen Thanks to @Retic19 for solving the issue. https://issue-council.robertsspaceindustries.com/projects/STAR-CITIZEN/issues/STARC-85334#contribution:a6a3f4cc-b148-43c8-9165-2ad442e86d93 Note: To all those who currently have this problem and other tutorials have not helped. It is caused by an antivirus app. In this example Avira. These instructions should also work with other antivirus apps. The following steps have solved the issue. Deactivate the web protection in the antivirus app. If you want to have the web protection active, you have to add the address and the apps to the web protection whitelist. To do this, go to Avira Settings (icon with the gear wheel). In the window that opens, click on "Security options" and then on "Protection options" and next on "Web protection". Click on the "Open list" button under "Domain list" and add the following URLs as safe under Domain list. https://robertsspaceindustries.com/ and https://ptu.cloudimperiumgames.com/ Under "Trusted applications", add the "RSI Launcher.exe and StarCitizen.exe" for LIVE, PTU and EPTU. Now it should also work with activated web protection. If not, leave the web protection deactivated. I hope this workaround could help you.