This is a reminder that you may be able to receive help faster by asking in the #helpdesk-volunteers channel: https://robertsspaceindustries.com/spectrum/community/SC/lobby/7 Or if you are a german speaker, there's a deutsch #helpdesk channel as well: https://robertsspaceindustries.com/spectrum/community/SC/lobby/665070 Also, don't forget about the official support site: https://support.robertsspaceindustries.com/hc/en-us